Reasons Why Customer Toilet Access Is Important

What are the reasons why customer toilet access is important?

1. Health and Safety Concerns
2. Customer Satisfaction
3. Repeat Business
4. Positive Brand Image
5. Legal Obligations
6. Competitive Advantage

Many may not know about customer restroom accessibility and its important importance, but this should be a top priority for many company owners. It’s important for visitors to a building to be able to access a toilet. When there is a lack of this, it can turn potential customers away and sometimes damage your company and brand’s reputation. This article tackles the different reasons why customer toilet access is important. Keep reading to learn more!

What is customer toilet access? 

It’s first important to define what customer toilet access is. This is the ability to access a restroom for customers at a business establishment. This is important in a customer’s experience since it promotes health and safety. It also shows that your company complies with its legal obligations. 

ELID’s Customer Toilet Access System is an innovative solution that uses advanced technology to ensure that only authorized customers can access the facilities. This system uses a third-party POS that generates QR codes based on customer or visitor transactions. It is the CTA that can either allow or deny customer access based on the QR code. 

Here are some reasons why you need to install this system in your own establishments: 

Health and Safety Concerns

It can’t be stressed enough how important it is to have a restroom in your facility, for both your customers and employees. Customers may experience discomfort and even health problems if they are unable to use this when needed. That’s why important to have this system installed. 

However, to ensure its cleanliness, it’s important to put in an access system. This allows you to control those who use it. You’ll be able to easily monitor those who go in and out of the restroom and clean it when necessary.  

Customer Satisfaction

It may seem odd to hear but having a bathroom in your facility plays a big part in customer satisfaction. When you have an access system in place, customers may also be assured that this is properly maintained since you take extra measures in allowing visitor access. 

Repeat Business

Access to restrooms can aid in promoting repeat business in addition to improving client satisfaction. Positive customer experiences increase the likelihood that they’ll return and tell others about your company. Customers who have a bad experience, such as being unable to use the bathroom, are less likely to return and might even tell others about their bad experience.

This is especially important for restaurants, bars, and cafes since using a restroom is crucial for customers. 

Positive Brand Image

A clean restroom can do wonders for your brand image. When customers walk in and see a spotless and well-maintained toilet, they’ll immediately be impressed. Adding another layer of access to it can also help this since they know that only customers are allowed to use it. This shows that the establishment is willing to go the extra mile to provide its customers with the best facilities possible. 

Legal Obligations

Businesses are lawfully required to allow customers access to restrooms in many jurisdictions. If you don’t, you risk penalties and legal repercussions. You are upholding your legal obligations and showing your dedication to giving customers a satisfying experience by making restroom access available.

Competitive Advantage

Access to a spotless, well-kept bathroom can help your company stand out from the competition. Customers are more likely to patronize a company that offers a pleasurable experience, such as access to spotless and well-kept restrooms, than one that does not.

With an innovative access system, you also show your customers the thought put into providing them with a well-rounded experience. 

Key Takeaway 

These are the reasons why customer toilet access is important. Businesses that prioritize customer toilet access are more likely to succeed in today’s competitive marketplace, and demonstrate that they are committed to providing a safe and comfortable environment for their customers and employees.

At ELID, we are committed to providing high-quality solutions for customer toilet access. Our Customer Toilet Access System is just one example of our commitment to innovation, quality, and customer satisfaction. If you are interested in our system or would like to learn more about our solutions for customer toilet access, please visit our website or contact us today.

If you’re looking for a trusted manufacturer of security access control and integrated security systems in the Philippines, ELID is the name you can trust. With over 30 years of experience in the industry, we offer a comprehensive range of solutions, including visitor management systems in the Philippines, access control, time attendance, and more.